Sub-processors
Suppliers that process personal data for Practiva’s clients · Last updated: October 2026
This page lists the suppliers that process personal data on our behalf when we provide services to our clients. Our client agreements refer to this list. We give clients at least 30 days’ notice by email before adding or replacing a sub-processor.
Practiva Launch and managed services
| Supplier | What it does | Location | Transfer safeguard |
|---|---|---|---|
| Microsoft (Microsoft 365) | Practice email mailboxes | United States / UK / EEA | UK–US data bridge & data processing terms |
| Client website hosting provider | Hosting client websites | UK (London) | Not needed / UK adequacy |
| Domain registrar | Registering client domains | UK / EEA / United States | Standard contractual safeguards |
| Phone provider | Practice phone numbers and call forwarding | UK | Not needed |
| Print and mailing provider | Printing and posting referrer letters | UK | Not needed |
| Practiva’s self-employed contractors | Web development, design and administration | UK | Not needed |
Practiva Grow
| Supplier | What it does | Location | Transfer safeguard |
|---|---|---|---|
| WeWeb SAS | Application front end | France | UK adequacy regulations |
| Supabase Pte. Ltd. (Singapore) | Database, authentication and back end | Hosted in London (eu-west-2); possible support access from outside the UK | Data processing terms with UK transfer safeguards |
| OpenAI OpCo, LLC | AI analysis, web research and Ask Practiva (no patient records) | United States | Data processing terms with UK transfer safeguards |
| DataForSEO OÜ | Google search observations and market data | Estonia | UK adequacy regulations |
| Resend | Practiva Grow’s automated emails | United States | UK–US data bridge |
Planned change
Practiva Grow is moving from WeWeb and Supabase to Amazon Web Services in London (eu-west-2). We will update this page and give clients at least 30 days’ notice before the change.
Not sub-processors
Google (Analytics, Search Console and Business Profile), Meta, LinkedIn, and public directories and review sites act under their own terms when clients connect their accounts or publish information. Stripe and Practiva’s bank process payments for Practiva’s own billing. None of these is a sub-processor.
Questions
If you have any questions about our sub-processors or data protection safeguards, email Support@practiva.uk.